Do you ever run into a problem with that new palm pilot that you just bought and now can’t get it to sync with your Outlook? Or, does your new laptop have issues connecting to the wireless internet? Or, maybe you are having severe malware and viruses attacking your system and you can’t get rid of them.
(…and phonecalls too, apparently)
Check out the full line of support I can offer you on the ‘Services‘ page.
I have been searching for an easy to use, easy to configure remote access program to use for emergency remote support for the past few weeks and I have finally found it!
SkyFEX’s easy client login (https://skyfex.com/client) allows YOU easy access to gain the tech support that you need to repair your system. All you need is Microsoft Internet Explorer (IE) to make it happen.
You will not need to configure your router or mess with your firewall or otherwise enable spies into your system.
SMile - Kitties are cute!
Not really of course, but The IT Girl is ready for Remote IT Support!
This means that if you have an emergency that requires me to look at your computer and fix an issue and I cannot get to you at a reasonable timeframe, I can connect to your computer remotely and take over your desktop. There are a few things that you need to be aware of:
1) You must be running Windows XP or higher.
2) You must be able to boot up your system and login with administrative privileges.
3) You need to make your system ‘remote ready’ (read below)
4) You need your computer’s IP address (read below)
Remote connectivity has been around for some time, and Microsoft has an excellent tutorial to prepare you for making your computer ‘remote ready’.
To find your IP address do this:
Start a Command Prompt on a computer that is running Windows XP or Windows Server 2003, click Start, click Run, type CMD, and then click OK
Then type: IPCONFIG and press Enter.
I was in my Lay-Z-Boy surfing the internet in my pajamas when the connection started to get slow and bogged down. I was the only one on the wireless network and I couldn’t figure out why the connection was bad. So, I did some more surfing after I reset the router.
I found out that the cordless phone system that I have also runs on the same frequency that the router is configured to run. Weird, huh? But I guess it makes sense after all.
Here are a few tips to help improve your wireless router connectivity from dummies.com.
If you have noticed that your laptop has been running slower and progressively torturing your patience… then here’s a little bit of geek that you can do:
While the laptop is off, turn it upside down and vacuum out the air vents (Don’t use canned air, you’ll force dust further into your laptop).
Turn on your laptop and completely amaze your friends with your new-found geekness!
Here’s the logic behind this:Dust and lint gets wedged between the fan and the heat sink and the airflow becomes limited. This can cause the laptops components to overheat and the fan spins faster to compensate for bad airflow. This overheating will reduce the performance of the laptop and it’s battery charge and could also reduce the laptop’s lifespan.
Have you ever fried your hard drive? Ever do it when you may have forgotten to back-up your client’s files? Do you notice that it always seems to happen right after a huge wedding season? Been there. Done that. Got a tee-shirt and a whole lot of “I told you so’s” (Grrr.)
Well, BEFORE this happens to you, let me introduce you to a redundant back-up method that has not failed me once in over 6 years ( in techno-time it really equates to a millenia). Here is what you need to get.
1) Buy a whole lot of HIGH Quality Burnable CDs or DVDs. (For an in-depth review from Tom Peterson, Product Line Manager for Rimage Corporation click here .
2) Invest in 2 or 3 external hard drives that you can swap out.
3) Sign up for an ONLINE back-up service.
Now, here is what you need to with your stuff:
There are many programs that enable you to ‘clean up’ your temporary files. You know – those pesky files that you get whenever you visit a website. And if you are a serious web surfer, those can add up to alot of data space if you aren’t regularly cleaning them up. I have found some free-ware that is the best. Its simple, fast and effective. Everything you wanted in your PC, right? (LOL)
Here is the link from Download.net: ATF Cleaner
I am excited to be able to post to my very own blog now. I am hoping that this site will be a favorties for you and that you will bookmark it and frequently visit it. I plan to be posting new tips & techniques later this week. See ya then!